Frequently Asked Questions

Can I pick up my packet race morning?

Yes, 5K, Downtown Mile and Kids Race race-day packet pickup is free on race morning. However, there is a $20 fee for the full and half marathons. Please read our explanation and sign up for this option HERE.

Is there a Gear Check?

Yes, there is a free gear check at each starting line starting at 5:30 AM Sunday morning. All Gear must be picked up by 1:00 PM.

When and Where is packet pick-up?

You can view packet pick up information HERE.

Can a friend/family member pick up my packet?

Yes. You will need to give your friend a photocopy of your ID.

Is this a Boston Qualifier?

Yes. We are USATF certified (Certification #CA18052RS)

Can I get a refund?

No, we do not offer refunds unless you purchased race insurance during the registration process (this is handled by a 3rd party.) We do however allow event transfers where you transfer your entry to another runner. Read more about the refund policy, HERE.

What happens if the race is canceled?

Ventura Marathon reserves the right to cancel any race due to weather, air quality or other natural factors outside of our control. In the event of a cancellation, participants will be notified via email, text and social media. If transferring their entry to another race, participants will receive a code equal to the amount of their original payment to use on a future entry. Click HERE for more information on refunds, cancellations and deferrals.

Can I transfer to a friend or sell my entry?

Yes, you can transfer to a friend (or to a non-friend). Please do not wait until the last minute, as this option closes on October 15th. If you sell your entry, you are responsible for collecting payment from that person. Our system simply allows the transfer to occur. Please do not use our social media channels as a marketplace to sell your entry.

Can I defer to next year?

No, we do not allow deferrals, although we do allow you to transfer your entry to someone else.

Can I switch events?

Yes, you can switch events up until October 15th. After October 15th you will be required to switch events at the solutions table at packet pickup. If you move up in distance you will be required to pay the current difference in price. If you move down there will not be a charge, nor will any money be refunded. To switch events, click HERE.

Are strollers or dogs allowed?

Yes, strollers are allowed. No, dogs are not allowed.

Are headphones allowed?

Headphones are strongly discouraged at RRCA sanctioned events. Their use presents a serious hazard to runners participating in street races where emergency vehicles enter the course and may not be heard by runners who are listening to music. The wearing of headphones would make it difficult or impossible for you to hear an emergency vehicle approaching from behind, the shout of another runner, etc. It would be difficult or impossible to enforce a ban on headphones at the Ventura Marathon; however, their use is discouraged for the aforementioned reasons. If you choose to wear headphones you should be aware of these safety concerns. If you choose to wear headphones you should be aware that it will increase the burden of your liability should you be involved in an accident/altercation during the course of the race. If you do wear headphones, we request that you consider only plugging in one ear so you may be more likely to hear what’s going on around you and that you please remove the headphones entirely at the start line, so you may hear the instructions given and remove them entirely as you approach the finish line so you may hear the instructions given.


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